Thanks for purchasing from trainwithjlopez.com operated by Train With JLopez LLC
Because of the “made-to-order” nature of our products, refunds are not applicable but defective items qualify for an exchange.
In order to be eligible for an exchange, you must inform and return the product within 10 calendar days of your purchase.
After we receive your item, our team of professionals will inspect it and process your request. Exchanges will be shipped out within 7 days after inspection.
If anything is unclear or you have more questions feel free to contact our customer support team – info@trainwithjlopez.com